phtreasure Privacy Policy

1. Introduction

phtreasure ("phtreasure," "we," "us," "our") operates the online casino platform accessible at phtreasure.net (the "Platform"). As the personal information controller of the data you provide to us, phtreasure is responsible for ensuring that your personal information is collected, processed, stored, and protected in accordance with this Privacy Policy and applicable Philippine law.

This Privacy Policy applies to all users of the phtreasure Platform, including registered players, visitors, and any other individuals whose personal information phtreasure processes in connection with the operation of the Platform. By registering an account or using the phtreasure Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein.

This Privacy Policy should be read together with the phtreasure Terms & Conditions, which govern your use of the Platform.

2. Personal Information We Collect

2.1 Registration & Account Information

When you create a phtreasure account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile phone number
• Residential address (including city, province, and postal code)
• Username and encrypted password
• Preferred currency (Philippine Peso / PHP)

2.2 Identity Verification (KYC) Information

To comply with Philippine anti-money laundering regulations and to verify your identity, phtreasure may collect:

• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS ID, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Proof of payment method (e.g., screenshot of GCash or PayMaya account, bank account details)
• Selfie or photograph for identity verification purposes

2.3 Financial Information

phtreasure collects information related to your financial transactions on the Platform, including deposit amounts, withdrawal requests, transaction history, payment method details (e.g., GCash account reference, PayMaya account reference, BPI/BDO/Metrobank account details), and bonus usage records. phtreasure does not store full payment card numbers or full bank account numbers on its servers.

2.4 Gaming Activity Data

phtreasure collects data about your gaming activity on the Platform, including games played, bets placed, game outcomes, session duration, login times, and responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).

2.5 Technical & Device Data

When you access the phtreasure Platform, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This information is used to ensure the Platform functions correctly on your device and to detect fraudulent or unauthorized access.

2.6 Communications Data

If you contact phtreasure support, we collect records of your communications, including the content of messages, emails, and chat transcripts, along with the date and time of contact.

3. How We Collect Your Information

phtreasure collects your personal information through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or update your account settings.
• Automatically — through cookies, web beacons, and similar tracking technologies when you access and use the phtreasure Platform.
• From third parties — from KYC verification service providers, payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, and regulatory authorities where required by law.

4. How We Use Your Personal Information

phtreasure uses your personal information for the following purposes:

• To create and manage your phtreasure account and verify your identity.
• To process deposits, withdrawals, and other financial transactions in Philippine Peso (PHP).
• To comply with KYC, anti-money laundering (AML), and other regulatory obligations under Philippine law.
• To provide, maintain, and improve the phtreasure Platform and its features.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities.
• To enforce the phtreasure Terms & Conditions and other applicable policies.
• To provide customer support and respond to your inquiries.
• To send you account-related notifications, security alerts, and service updates.
• To administer bonuses, promotions, and loyalty programs.
• To support responsible gaming tools, including deposit limits, self-exclusion, and cooling-off periods.
• To analyse Platform usage and improve the player experience.
• To comply with legal obligations and respond to requests from Philippine regulatory authorities.

5. Legal Basis for Processing

phtreasure processes your personal information on the following legal bases under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine data protection regulations:

• Contractual necessity — processing is necessary to perform the contract between you and phtreasure (i.e., to provide the Platform and its services).
• Legal obligation — processing is necessary to comply with applicable Philippine laws and regulations, including KYC, AML, and gaming regulations.
• Legitimate interests — processing is necessary for phtreasure's legitimate interests, including fraud prevention, Platform security, and improving the player experience, provided these interests are not overridden by your rights.
• Consent — where phtreasure relies on your consent to process your personal information (e.g., for marketing communications), you have the right to withdraw that consent at any time.

6. Sharing Your Personal Information

phtreasure does not sell your personal information to third parties. phtreasure may share your personal information with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• KYC and identity verification providers — third-party service providers that assist phtreasure in verifying your identity and complying with AML regulations.
• Fraud prevention and security providers — service providers that assist phtreasure in detecting and preventing fraud, cheating, and unauthorized access.
• Game content providers — game software providers whose games are available on the phtreasure Platform, to the extent necessary to provide the gaming service.
• Regulatory and law enforcement authorities — Philippine government agencies, regulatory bodies (including PAGCOR), and law enforcement authorities, where required by applicable law or in response to a valid legal request.
• Professional advisers — lawyers, accountants, auditors, and other professional advisers where necessary for phtreasure's legal and business operations.
• Business successors — in the event of a merger, acquisition, or sale of all or part of phtreasure's business, your personal information may be transferred to the successor entity, subject to equivalent privacy protections.

All third parties with whom phtreasure shares personal information are required to handle that information in accordance with applicable data protection laws and phtreasure's data processing requirements.

7. Data Retention

phtreasure retains your personal information for as long as your phtreasure account is active and for such additional period as is necessary to comply with phtreasure's legal obligations, resolve disputes, and enforce its agreements. In particular:

• Account and KYC records are retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Financial transaction records are retained for a minimum of five (5) years following the date of the transaction.
• Communications records are retained for a minimum of two (2) years following the date of the communication.
• Technical and device data collected via cookies and similar technologies is retained in accordance with phtreasure's Cookie Policy, typically for no longer than thirteen (13) months.

When your personal information is no longer required for the purposes for which it was collected, phtreasure will securely delete or anonymise it in accordance with applicable data protection standards.

8. Data Security

phtreasure implements appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the phtreasure Platform.
• Encryption of sensitive data at rest, including passwords and financial information.
• Access controls limiting employee access to personal information on a need-to-know basis.
• Regular security assessments and vulnerability testing of the phtreasure Platform.
• Two-factor authentication options for player accounts.

While phtreasure takes all reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. phtreasure cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your phtreasure account credentials.

9. Cookies & Tracking Technologies

phtreasure uses cookies and similar tracking technologies to operate and improve the Platform, personalise your experience, and analyse Platform usage. The types of cookies phtreasure uses include:

• Strictly necessary cookies — essential for the Platform to function, including session management and security cookies. These cannot be disabled.
• Functional cookies — used to remember your preferences, such as language settings and responsible gaming limits.
• Analytics cookies — used to collect anonymised data about how players use the phtreasure Platform, helping us improve performance and user experience.
• Security cookies — used to detect and prevent fraudulent activity and unauthorised access to the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phtreasure Platform. By continuing to use the Platform, you consent to phtreasure's use of cookies as described in this section.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine data protection regulations, you have the following rights with respect to your personal information held by phtreasure:

• Right to be informed — the right to be informed about how your personal information is collected and processed.
• Right of access — the right to request a copy of the personal information phtreasure holds about you.
• Right to rectification — the right to request correction of inaccurate or incomplete personal information.
• Right to erasure — the right to request deletion of your personal information, subject to phtreasure's legal retention obligations.
• Right to object — the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability — the right to receive your personal information in a structured, commonly used format.
• Right to lodge a complaint — the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact phtreasure support. phtreasure will respond to all verified data privacy requests within thirty (30) days. Please note that certain rights may be limited where phtreasure is required to retain your data to comply with legal obligations.

11. Minors & Age Restriction

The phtreasure Platform is strictly for individuals aged 21 years and above. phtreasure does not knowingly collect personal information from persons under 21 years of age. If phtreasure becomes aware that personal information has been collected from a person under 21, that account will be immediately suspended and the personal information will be deleted in accordance with applicable regulations.

If you are a parent or guardian and believe that a minor has registered on the phtreasure Platform, please contact phtreasure support immediately so that appropriate action can be taken.

12. Changes to This Privacy Policy

phtreasure reserves the right to update or modify this Privacy Policy at any time. Where changes are material, phtreasure will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page.

Your continued use of the phtreasure Platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how phtreasure protects your personal information.

13. Contact & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or phtreasure's data processing practices, please contact our Data Privacy Officer:

Email: [email protected]

phtreasure's support team is available 24/7 to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all across the Philippines. For complaints regarding data privacy, you may also contact the National Privacy Commission (NPC) of the Philippines through their official channels.